Your role
In your role as a security team members you will be expected to;
- Provide and promote the highest level of customer care at all times
- Familiarise themselves with the layout of a site/venue and the available facilities including first aid, welfare facilities in order to deliver and assist the public with relevant information.
- Understand their role and duties including Health and Safety responsibilities in particular to those with special needs and children
- Attend pre-event briefings
- Carry out pre-event checks
- Monitor signs for overcrowding
- Report any disturbances or incidents
- Report any medical incident by raising the alarm and providing the necessary and appropriate help as required
- To respond to emergencies by raising the alarm and providing necessary and appropriate immediate help where required.
- To support the Stewards and Supervisors during the event
- Adhere to radio protocol
- Liaise with Supervisors, Managers or Event control throughout the event updating them on any security related issues
- To comply with the venues rules of management regarding the removal of disruptive patrons and reporting the same.
- Ensure all search protocols are adhered to, assist with defusing conflict situations when required and reporting them to Supervisor/Manager
- Provide verbal and written reports if required on event related issues
- Prevent illicit entry into restricted areas; such a back of house, VIP areas and backstage
- To comply with all Health and Safety Regulations and Safe Working Practice as required by current legislation and the Company’s Health and Safety Police’s and practices.
- Ensure all relevant information is communicated speedily and accurately in a way that ensures the information is received and understood
Requirements
- All security applicants must have or be willing obtain an SIA licence.
- Experience in a challenging, customer focused environment.
- Display initiative and remain calm under pressure.
- Be willing to work long shifts, sometimes 12 hour days whilst remaining professional.
- Display our values - Reliability & Trust, Leadership & Communication, Competence & Training
What we can offer you
In exchange for the commitment and dedication shown by our team members, Alliance events is committed to offering the following:
- Competitive rates of Pay
- 24/7 support from supervisory team during events
- A friendly, diverse and inclusive working environment
- Free Tea, Coffee and Snack Facilities
- Travel arrangements assistance
- Campsite or other accommodation provisions with facilities including dedicated shower and toilets facilities (Summer festival & event sites)
- Flexible work is available throughout the year
- Real progression opportunities, mentoring and ability to gain supervisor and management experience
- Loyalty perks, including access to additional qualifications and hourly rate increases
Pay
£9.00- £12.00 + (dependant on role and event)
What events can I work?
Alliance Events manage a portfolio of concerts, festivals, sports, venues and on campus events both locally (Loughborough) and nationally (London and across the rest of the UK). If you have been successful with your application, you will be able to access our online summer festival and events calendar from which you will be able to book onto events. (please note our local (Loughborough) opportunities use our shift allocation system, this is separate to our summer events calendar and you will need to request access to it, you can do this by emailing admin@allianceevents.org once you have signed up and completed your profile).
You may from time to time also receive an email asking if you are available to work or be contacted by one of our staff members who will inform you of up and coming events and ask if you would like to work. Alliance Events is aimed towards students and all other individuals looking for causal work , your existing commitments and availability will of course be taken into consideration, you have complete control over the events you work and when.
You may from time to time also receive an email asking if you are available to work or be contacted by one of our staff members who will inform you of up and coming events and ask if you would like to work. Alliance Events is aimed towards students and all other individuals looking for causal work , your existing commitments and availability will of course be taken into consideration, you have complete control over the events you work and when.
Next step?
If you are interested in becoming a member of the team, you will need to complete the application process by clicking 'join our team' below. This will take you to our dedicated jobs portals where you can register and fill in the application form.
Successful applicants will receive an email prompting them to complete their personal details and upload documents. Once complete you will then be able to view and apply for events by clicking the 'my events' tab (once the summer calendar is live). You will also be given access to our online team training sessions and we will provide a detailed briefing for each event you work so you feel confident undertaking your role.
Please be aware you must bring your passport with you to each event you work. (if you don't have a passport you need to bring proof of your right to work and another form of photographic Identification, such as a driving license).
Successful applicants will receive an email prompting them to complete their personal details and upload documents. Once complete you will then be able to view and apply for events by clicking the 'my events' tab (once the summer calendar is live). You will also be given access to our online team training sessions and we will provide a detailed briefing for each event you work so you feel confident undertaking your role.
Please be aware you must bring your passport with you to each event you work. (if you don't have a passport you need to bring proof of your right to work and another form of photographic Identification, such as a driving license).