Your role
In your role as an event safety steward you will be expected to,
- Provide and promote the highest level of customer care and service.
- Ensure all customers are safe and that management are contacted if made if an issue is identified.
- Familiarise yourself with the layout of a site/venue and the available facilities including first aid, welfare facilities in order to deliver and assist the public with relevant information.
- Understand their role and duties including Health and Safety responsibilities in particular to those with special needs and children
- Attend pre-event briefings to ascertain the event details
- Carry out pre-event checks
- Monitor for signs of overcrowding
- Report any disturbances or incidents
- Report any medical incident by raising the alarm and providing the necessary and appropriate help as required
Requirements
- Display our values - Reliability & Trust, Leadership & Communication, Competence & Training
- Have a positive attitude towards working in sometimes challenging atmospheres.
- Customer Focused
- Display initiative and remain calm under pressure
- Be willing to work long shifts, sometimes 12 hour days whilst remaining professional.
- You should be polite, courteous and helpful to all customers.
What we can offer you
In exchange for the commitment and dedication shown by staff Alliance events is committed to offering the following:
- Competitive rates of Pay
- 24/7 support from supervisory team during events
- A friendly, diverse and inclusive working environment
- Free Tea, Coffee and Snack Facilities
- Travel arrangements assistance
- Campsite or other accommodation provisions with facilities including dedicated shower and toilets facilities (Summer festival & event sites)
- Flexible work is available throughout the year
- Real progression opportunities, mentoring and ability to gain supervisor and management experience
- Loyalty perks, including access to additional qualifications and hourly rate increases
Pay
£8.36- £10.00 ph (Dependant on role and event)
What events can I work?
Alliance Events manage a portfolio of concerts, festivals, sports, venues and on campus events both locally (Loughborough) and nationally (London and across the rest of the UK). If you have been successful with your application, you will be able to access our online summer festival and events calendar from which you will be able to book onto events. (please note our local (Loughborough) opportunities use our deputy shift allocation system, which you will need to request access to. Instruction on how to do this will be provided once you have signed up and completed your profile). You may from time to time also receive an email asking if you are available to work or be contacted by one of our staff members who will inform you of up and coming events and ask if you would like to work. Alliance Events is aimed towards students and all other individuals looking for causal work , your existing commitments and availability will of course be taken into consideration, you have complete control over the events you work and when.
Next steps
If you are interested in becoming a member of the team, you will need to complete the application process by clicking 'join our team' below. This will take you to our 'paam' events portal where you can register and fill in the application form (profile). It is important your profile is completed to the best of your ability. Please upload all the requested documents (that apply to you), without these you may not be able to work.
Successful applicants will then be able to apply for the events by clicking the apply tab , this section shows the events calendar so you can choose which events you would like work.
You will be sent some short online training exercises, via our training academy that will ensure you are suitability trained for the seasons events. Please be aware you must bring your passport with you to each event you work. (if you don't have a passport you need to bring proof of your right to work and another form of photographic Identification, such as a driving license).
Finally, you are required to complete a basic DBS check. You will find a link and upload function for this on your paam profile. If you already have a DBS certificate please upload it in the relevant section of the application form.
Successful applicants will then be able to apply for the events by clicking the apply tab , this section shows the events calendar so you can choose which events you would like work.
You will be sent some short online training exercises, via our training academy that will ensure you are suitability trained for the seasons events. Please be aware you must bring your passport with you to each event you work. (if you don't have a passport you need to bring proof of your right to work and another form of photographic Identification, such as a driving license).
Finally, you are required to complete a basic DBS check. You will find a link and upload function for this on your paam profile. If you already have a DBS certificate please upload it in the relevant section of the application form.